The Packing Store Privacy Policy

Who we are

Our website address is:

What personal data we collect and why we collect it

Product Reviews

When customers leave reviews on the site we collect the data shown in the reviews, and also the visitor’s IP address and browser user agent string to assist spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: After approval of your review, your profile picture is visible to the public in the context of your review.

Contact forms


If you leave a review on our site you may opt in to saving your name and email address in cookies. These are for your convenience so that you do not have to fill in your details again when you next visit our website. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish a product review, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the review you just edited. It expires after 1 day.

Embedded content from other websites

Pages and products on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

We will never share, sell or distribute your personal data by any means whatsoever. The data you provide will be used solely for the purpose of completing your order, responding to your enquiries or enhancing your visit to The Packing Store website.

How long we retain your data

If you leave a product review, the review and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up reviews automatically instead of holding them in a moderation queue.

If you create an account on our website, we also store the personal information you provide in your user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left reviews, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Customer reviews may be checked through an automated spam detection service.

Additional Information

If you have any questions regarding your privacy or require additional information regarding any aspect of our Privacy Policy please do not hesitate to contact us.

The Packing Store Limited
Unit 9, Ockham Drive
Greenford Park
United Kingdom

Telephone: +44 208 578 3382
Email: [email protected]